ADU having more and more problems to connect to server
using ATS and BRR.
I'm having some problems since quite a time and i think it is getting worse.
It seems ADU has more and more difficulties to connect to the server.
When i start ADU, status bar says "Checking..." and "Initializing polling..."
Either it connects within some seconds, or it doesnt connect at all.
The log at this moment only contains:
126.96.36.199 21:55:43: Active Dossier Uploader v188.8.131.52
To "solve" the problem, i simply close and restart ADU.
It will at some time connect.
But i notice that over the last months, i need more and more retries to successfully connect.
In mid of 2015, i had the connection problem only once in a while. It would almost always connect on the 2nd launch.
Meanwhile, i systematically need several, up to 5+ launches in order that ADU sucessfully connects.
Since i haven't changed anything on my system over that time, i suspect it's a server load issue.
So is this a known issue?
I can accept the fact that ADU servers might be under higher load with more and more poeple using ADU.
Just want to make sure it's a known issue.
And maybe there's a problem in the way ADU handles retries after failed attempts?
which size does the UploadedQueue.txt file has? Does it help deleting the file?
Found and deleted the file.
It was 378 KB.
(For info to others, that file is in [User]\AppData\Roaming\ActiveDossierUploader on Win7)
Got immediate connection on the following launch.
I'll see if this stays so in the future.
Thanks for this hint!
Glad it solved it. We need a permanent solution. ADU requires too much time reading that file.